Responsible Gaming
Gaming Should Be Entertainment
At Reno Open Studios, we believe sweepstakes gaming should be fun, exciting entertainment—not a way to earn money or solve financial problems. While we provide an engaging gaming experience, it's important to understand that all games involve an element of chance, and the house always has a mathematical advantage over time.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state, whichever is higher) to participate in sweepstakes gaming on our platform. We are committed to preventing underage gambling and take all necessary steps to verify player eligibility.
If you are under the legal gambling age in your jurisdiction, you are not permitted to use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone else, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or others about gambling activity
- Spending more time or money on gaming than intended
- Neglecting work, school, or family responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Needing to gamble with increasing amounts of money to achieve excitement
- Feeling irritable or anxious when attempting to cut down or stop
- Borrowing money or going into debt to fund gambling
- Failed attempts to control, cut back, or stop gambling
- Risking important relationships, education, or career opportunities
If you experience three or more of these signs within a 12-month period, you may have a gambling disorder.
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gaming activity:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit into your account
- Loss Limits: Establish a maximum amount you're willing to lose over a specific period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gaming
- Account Cooling-Off: Take a mandatory break from your account (24 hours to 6 weeks)
- Session Timeouts: Set automatic logout after a specified period of inactivity
To access these tools, log into your account and visit the Responsible Gaming section, or contact our customer support team.
Get Help & Support Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
United States
- National Council on Problem Gambling (NCPG)
Helpline: 1-800-522-4700
Website: www.ncpgambling.org
Available 24/7 with confidential support and referrals to local treatment services - Gamblers Anonymous
Website: www.gamblersanonymous.org
A peer-support organization offering meetings and recovery programs - National Alliance on Mental Illness (NAMI)
Helpline: 1-800-950-NAMI (6264)
Website: www.nami.org
Support for mental health and gambling-related issues
International Resources
- Canada: Canadian Responsible Gambling Council
Website: www.responsiblegambling.org - United Kingdom: GamCare
Website: www.gamcare.org.uk - United Kingdom: GamStop
Website: www.gamstop.co.uk - Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au
Take Action Today
If you believe you have a gambling problem, please reach out for help immediately. Seeking support is a sign of strength, and recovery is possible with the right resources.
Whether you need to adjust your account settings, take a break, or speak with a counselor, we encourage you to take action. The longer you wait, the harder it may become to regain control.
Call the National Council on Problem Gambling at 1-800-522-4700 today. Help is available 24/7 and completely confidential.